Complaint: 18 not 20 in the packet

on 14 July 2019 about John Player Cigarettes in category Tobacco / 420

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My complaint:

Hello i bought 20 John players superkings red cigarettes earlier this evening and I have just freshly opened the packet and I Always count them and there is only 18 in the packet when there should be 20 I am not happy with this. What can you do about it.

Desired solution:

Would be happy for a new packet to be sent to me or a refund as I know the shop won't take them back.

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