My complaint:
Over charged and charged for things I should not have been charged for. They never came to maintain the gutters etc. My basement flooded with sewage 3 times a year and they would send some one out to cut part of the tree root that was causing the problem. They never cleaned it up. The last time they said it was grease and charged me $130 and paid the plumber $60 per the plumber.
I’ve reported them to the BBB because they had a charge showing that was not right and they only removed it after I filed the complaint. They are extremely unprofessional and I feel sorry for anyone renting from them. I was there 5 years and unfortunately kept putting up with them.
Suggested solution:
They should have fixed it and cleaned it up.