Globaltel complaint: Phone calls

Complaint from Tenasha reported on 16 May 2019 about Globaltel

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My complaint:

When I get a phone call from the prison I cannot answer it even when I press 0 it doesn’t go through he has too call back numerous of times!!! Please fix this problem!!

Suggested solution:

That I would be able too accept his calls the first time without him having to call back numerous of times

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