Kogan.com complaint: Misleading false product advertisement.

Complaint from Sameer reported on 12 July 2019 about Kogan.com

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My complaint:

Xiaomi mi pad 4(android tablet)
Doesn’t have facial recognition feature. The product description still shows they have facial unlock feature.
Cannot be updated no matter how.
many apps cannot be downloaded from playstore.

Suggested solution:

Need absolute refund asap.
Or, Provide new one without these issues.

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