RushCard complaint: Account not working

Complaint from Dflores reported on 05 September 2020 about RushCard

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Complaint pending
Complaint resolved
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My complaint:

Hello I’ve been trying over and over to get help with my rush account because for some reason it got suspended but couple days ago I called to see if it was working and come to find out that some transactions have been made without my consent meaning that I lost money without being able to use my card at all

Suggested solution:

I guess by finding out what happened with my account and how money went out of my card when it's suspended I just need my money back actually so i can change banks

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